As a first time customer of Lydell Motors, I was impressed with the manner in which Mark at Lydell Motors explained to me what needed to be done to get my SAAB to start and the work required so I could continue to drive it. When the work was completed, Mark at Lydell Motors gave me a very detailed explanation of what they fixed and even wrote who the technician was that fixed the problem area. (I had several.) I was very pleased with my overall experience and would not hesitate to go back to Lydell Motors or recommend them.